Intercultural Competency Training for Real Estate Professionals
Instructors: Angele Goss and Lynn D'Agostino
As North Central Massachusetts becomes more culturally diverse, Realtors are to effectively conduct business in a culturally competent way. When Realtors understand how language, heritage, and culture shape our communities, they can better serve their clients, build long-term relationships, participate fully in fair housing practices and benefit from continued referrals.
Learning Outcomes
- Better awareness of cultural differences
- Explore your own biases and how they might impact your clients
- Gain an “intercultural competency” lens that will help you to review marketing materials, organize home showings, reach out to clients at their comfort-level, and build positive community partnerships
- Have a better understanding of surface and deep culture
- Become engaged with the topic of diversity to continue your learning journey
Want to learn more about taking this course for professional development or organizing this training for a group of real estate agents? Contact us at cps@fitchburgstate.edu.
Questions? Get in touch!
Center for Professional Studies
The Center for Professional Studies (CPS) offers professional development to working professionals and collaborates with school districts, businesses and other professional groups on continuing educational needs.
150B Main Street