Connect to Wi-Fi

• Preferred Wi-Fi for students, faculty and staff
• For mobile phones, laptops and tablets
• Requires Falcon Key credentials

• Fast and Secure
• Compatible only with WiFi 6E devices*
  *See "What devices are compatible with WiFi 6E?" in the Frequently Asked Questions section at the bottom of this page for a list of compatible devices.
• Requires Falcon Key credentials

• Wi-Fi for devices that do not support entering a username and password
• Examples: gaming consoles, Smart TVs, and streaming devices
• Pre-register your device’s MAC address at the Self-Registration page. Log in with your Falcon Key credentials

• Wi-Fi for visitors at the university
• Internet access only
• Available in all academic buildings
• Not available in residence halls
• No login required

1. Click the network icon in the lower-right corner of the screen.
   
   
2. Click the wireless icon again to brign up a list of available networks.
   
   
3. Select FSUwifi from the list.
   
   
4. Ensure the "Connect automatically" checkbox is selected, the click "Connect".
   
   
5. Enter your Fitchburg State username and password.
   
   
6. Windows 11 will prompt you to verify the network name and review the wireless certificate. Click "Connect" to complete the process.
   
   

.

1. Click on the Wi-Fi icon in the top right corner
2. If your Wi-Fi is off, turn Wi-Fi on and then select FSUwifi from the list.
   
   

   Note: If you don't see the Wi-Fi icon in the top right corner, choose Apple menu > System Preferences, then click Network. Select Wi-Fi in the sidebar, then select "Show Wi-Fi status in menu bar."

3. Enter your Falcon Key and click Join
   
   
4. Click Continue to Verify Certificate.
   
   

Note: If any other message appears, which refers to either trusting the connection or asking if you wish to proceed with connecting, please select to trust the certificate and connect.

1. Open Settings, select Wi-Fi
   
   
2. If your Wi-Fi is off, Turn Wi-Fi On then select FSUwifi from the list
   
   
3. Enter your Fitchburg State username and password
   
   
4. Select Trust to trust the certificate
   
   

Option 1

Android 11 with Dec. 2020 security update

1. Enter the domain fitchburgstate.edu
2. Enter your Falcon Key
3. Verify the other settings are configured as shown in the screenshot:
   1. EAP method: PEAP
   2. Phase 2 authentication: MSCHAPV2
   3. CA certificate: Use system certificates
   4. Online certificate status: Request certificate status
4. Tap Connect

Option 2

1. EAP method should be PEAP
2. If prompted for ‘Phase 2 authentication’ enter MSCHAPV2
3. CA certificate: Do not validate
4. If prompted for ‘Anonymous identity’, leave blank
5. Enter your Falcon Key
6. Click Connect

1. Select FSUwifi
2. Security: EAP
3. EAP method: PEAP
4. EAP Phase 2 authentication: MSCHAPv2
5. Server CA Certificate: Do not check
6. Domain suffix match: fitchburgstate.edu (Disregard this if this option is unavailable on your Chromebooks)
7. Enter your Falcon Key credentials in the Identity and Password fields.

Please update your Chromebook if it is not running the latest software. Some Chromebooks do not meet the minimum security requirements to connect to FSUwifi. In such cases, connecting the device to IOT WiFi is a good alternative.

1. Press the Xbox button on your controller
2. Go to the Profile and System tab on the right of the screen
3. Select the Settings icon
4. In the General tab select Network settings
5. Select Advanced settings
6. You will see the MAC address for LAN Cable (Ethernet/wired connection) and Wi-Fi
7. Note down the Wi-Fi MAC address and follow the steps in the Self-Registration section
8. 
9. Select IOT from the list of networks
10. When you see the "Additional authentication needed." message, select Authenticate now
    
    
11. Enter your Falcon Key
12. Check the box to accept Fitchburg State's Terms and Conditions

1. From the home screen select the Settings icon (gear) on the top right of the screen 
2. Select System
3. Under System Software select Console Information
4. You will see the MAC address for LAN Cable (Ethernet/wired connection) and Wi-Fi
5. Note down the Wi-Fi MAC address and follow the steps in the Self-Registration section and follow the steps in the Self-Registration section

1. From the PS4 Main Menu:
2. Select Settings
3. Select System
4. Select System Information
5. Make a note of the MAC Address Wi-Fi listed
6. Follow the steps in the Self-Registration section

1. Select System Settings from the home menu
2. Scroll down through the menu and select Internet
3. The Wireless MAC address will be listed under System MAC Address
4. Note down the Wi-Fi MAC address and follow the steps in the Self-Registration section

1. Download the Amazon Alexa app.
2. Sign in to your Amazon account.
3. Make sure your phone is connected to the wireless network shared with your Echo Dot.
4. Scroll down to the bottom of the Echo Setup screen, where you should find the MAC.

You can also find the Echo Dot MAC address under the settings page:

1. Open the Alexa app.
2. Select the top left navigation menu.
3. Choose Settings.
4. Select Device Settings.
5. Select Echo Dot from the list.
6. Scroll down to the bottom and choose About.
7. The address should be listed at the bottom of the screen. It will be 12 characters long.
8. Make a note of the MAC Address
9. Follow the steps in the Self-Registration section

1. From the Home Screen:
2. Scroll to and select Settings
3. Scroll further to the right and select Device
4. Select About
5. Scroll down to Network
6. Make a note of the MAC Address on the bottom right of the menu
7. Follow the steps in the Self-Registration section

1. From the Main Menu:
2. Select Settings
3. Select About
4. Make a note of the Wireless ID—this is the MAC Address needed for registration
5. Follow the steps in the Self-Registration section

Alternate method: The Apple TV Ethernet and Wireless network MAC addresses can be found on the UPC label on the Apple TV box. 

1. Open the Chromecast app on your computer in one of these locations:
   • Chromecast shortcut on your desktop
   • Windows: Start Menu
   • macOS: Applications
2. Click Settings
3. Make a note of the MAC Address in the bottom left corner
4. Follow the steps in the Self-Registration section

1. Ensure you have the Google Home application installed on your smartphone or mobile device.
2. Open the application and set up your Google Home.
3. To obtain the MAC Address, click the three lines on the top left inside the application.
4. Select Devices, and then select your Google Home.
5. Click on Settings, scroll down to information, and your MAC Address should be shown.
6. Make a note of the MAC Address
7. Follow the steps in the Self-Registration section

1. Open Google Home App
2. Tap on plus that says “Add”
3. Underneath Add to home tap on “Set up device”
4. Underneath New Devices tap on “Set up new devices in your home”
5. Tap and make sure “Home” is check or whatever home name you want
6. Tap “Next”
7. (Make sure the Mini is on) It will proceed to look for the Google Home Mini and eventually connect saying “Google Home Mini found”
8. It will say “Would you like to set up this device?” tap on “Yes”
9. It will then connect to the mini and say “Connecting to Google Home Mini…”
10. The Google Mini will make a jingle sound asking “Did you hear the sound”
11. Tap on “Yes”
12. It will say “Help improve Google Home Mini” it’s up to you if you want to, tap on “No Thanks” or “Yes, I’m in”
13. It will say “Where is this device”, set it to the location where you want want it and then tap “Next”
14. It will say “Connect to Wi-Fi” here you will tap on the top right corner on the 3 vertical dots.
15. A drop-down menu will show and read “Submit feedback report” and “Show MAC address” tap on “Show MAC address”
16. A window will pop on the center of your screen with the google Home mini’s MAC address.
17. Make a note of the MAC Address
18. Follow the steps in the Self-Registration section

1. From the Roku home screen, select Settings, and then About. The Wireless MAC address will appear on your screen. Alternatively, you can find the MAC address on the bottom or back of your Roku.
2. Follow the steps in the Self-Registration section.

1. On most Smart TVs, Wireless MAC address is located in the Settings Menu, under Network or About. For exact instructions on locating the MAC address for your specific model, refer to the manufacturer’s guidelines.
2. Follow the steps in the Self-Registration section

Many IOT devices use a mobile app to set up and operate the device. This requires both the phone and the IOT device to be on the same wireless network.

You can connect and register your phone on the IOT network, enabling you to use your phone with your IOT device.

1. Select IOT in the list of wireless networks.
2. You should be redirected to the Self-Registration page. If not, open your web browser and navigate to https://enac.fitchburgstate.edu/self_registration.
3. Login with your Fitchburg State Credentials (formerly Falcon Key)
   
   
4. Accept the Acceptable Use Policy by checking the corresponding box
   
   
5. Click on complete registration
   
   

Windows 11

1. Select the Start menu in your taskbar.
2. Open Settings, then select Network and internet on the left menu.
3. Select WiFi, then select Manage known networks.
4. Find the network you want to forget and click Forget.

iPhone

1. Open your iPhone settings.
2. Tap on Wi-Fi.
3. Open the network you wish to forget.
4. Click on Forget This Network at the top of the page.

Android

1. Open your android settings.
2. Tap “Network & internet”.
3. In the "Network & internet" menu, tap "Wi-Fi."
4. Find the Wi-Fi network you want to forget, and then tap the "Settings" button to the right of it.
5. Directly, under the name of the network, tap the trashcan icon labeled "Forget" to forget the network.

Apple macOS

1. Click the Wi-Fi icon in the top-right of the Mac menu bar.
2. Select Open Network Preferences.
3. Click Advanced…
4. Click a network in the list to select it. (To select multiple networks, hold the Command key while clicking them.) You can also drag networks higher up the list to prioritize them over other local networks.
5. Click the minus (“-“) icon below the list to forget the selected network.

Personal Computers

Microsoft Windows

1. Go to your start menu and search for “Command Prompt”, Run program
2. Type ipconfig /all and press enter.
3. Your wireless MAC will be listed under “Wireless LAN Adapter Wi-Fi” next to Physical Address.

Apple macOS

1. Click the Apple button in the top-left corner of the screen and select System Preferences.
2. Select Network in the System Preferences menu.
3. Select Ethernet/Wired or Wi-Fi. Select MAC address from the list on the left side of the Network window, and then click Advanced.
4. Click the Hardware tab. The MAC address will then be listed.

Google Chromebook

1. At the bottom right, select the time.
2. Select the Wi-Fi network.
3. At the top of the box, select Information.
4. You will see your Chromebook's IP address and wireless MAC address. Your MAC address is labeled "Wi-Fi."

iPhone

1. Open the Settings on your iPhone and then tap Wi-Fi.
2. Tap the information button next to your network.
3. Turn off Private Address.
4. Re-join the network.

Android

1. Open the settings.
2. Tap Network & internet -> Wi-Fi.
3. Tap the gear icon associated with your network.
4. Tap MAC address type.
5. Tap Phone MAC.
6. Re-join the network.

Windows

1. Select the start button in the bottom left corner of the screen.
2. Select the gear icon to go to settings.
3. Select network & internet.
4. Select Wi-Fi.
5. Set use random hardware addresses to off.

FSUwifi6 is a new wireless network operating exclusively on the 6GHz wireless band and adhering to the WiFi 6E standards. This translates to faster and more secure connectivity. It's essential to note that FSUwifi6 is exclusively compatible with devices that support WiFi 6E technology.

Key Features of FSUwifi6

Enhanced Bandwidth

FSUwifi6 operates on the 6GHz band, providing a substantial increase in bandwidth compared to the FSUwifi 2.4GHz and 5GHz networks. This expanded bandwidth empowers WiFi 6e devices to transmit data at significantly faster speeds, making it ideal for bandwidth-intensive applications like 4K and 8K video streaming, online gaming, and virtual and augmented reality.

Reduced Interference

The 6GHz band also offers the advantage of minimal interference, unlike the 2.4GHz and 5GHz bands. This translates to fewer interruptions and a more dependable connection, even in densely populated areas with numerous devices.

Enhanced Security

FSUwifi6 incorporates advanced security protocols, reinforcing the protection of your data and ensuring the confidentiality of your online activities. Your online experience is now more secure than ever.

Note: In accordance with FCC regulations, we are unable to activate FSUwifi6 on the outdoor access points that cover green spaces such as the quad, however, you do have the alternative to switch to FSUwifi.

If your device is WiFi 6E compatible, you can see the "FSUwifi6" network in your available WiFi networks list. Use the same settings that you normally use for connecting to FSUwifi.

To ascertain your device's compatibility with WiFi 6E, we recommend consulting your device's specifications or visiting the manufacturer's website. As of April 2024, the following devices have been confirmed to be compatible with WiFi 6E.

Apple

• MacBook Air (13-inch and 15-inch, M3, 2024)
• MacBook Pro (14-inch and 16-inch, M2 and M3, 2023)
• iMac (24-inch, 2023)
• Mac mini (2023)
• Mac Studio (2023)
• Mac Pro (2023)
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPad Pro 11-inch (4th generation)
• iPad Pro 12.9-inch (6th generation)

Android

• Samsung: Galaxy S21 Ultra and later
• Google: Pixel 6 and later
• Motorola: Edge 2021 and later, Razr 2022 and later, Edge 30 family

Many new laptops from brands like Dell, HP, and Lenovo have the latest WiFi 6E chips. You need to be running Windows 11, as WiFi 6E is not compatible with Windows 10.

For Windows 11 laptops/PCs that do not have a built-in WiFi 6E adapter, we recommend using the Netgear WiFi 6E USB Adapter to connect to FSUwifi6.