You can access SSC Navigate through login.fitchburgstate.edu or directly at https://fitchburg.campus.eab.com
- Google Meet and SSC Navigate (MS Word)
- Syncing with Google Calendar (MS Word)
SSC Navigate Tip of the Month
- SSC Navigate Advising Tips (MS Word)
Also Popular
- How to Identify Your Unregistered Advisees (MS Word)
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- Issuing an Alert in SSC Navigate (MS Word)
- Pulling Incomplete Grades in SSS Navigate (MS Word)
| Activity | Begin Date |
End Date |
How | Result | Alert Reason |
|---|---|---|---|---|---|
| Enrollment Census Progress Reports | Final day to drop a course in College Scheduler; final day to add a course with permission of instructor (Red Card) | 1 week later | Email with link sent to faculty through SSC Navigate | Alert issued to student. Financial Aid, student advisor, and ACT access data via report | Missed classes, never attended, stopped attending |
| Deficient Midterm Grade Progress Reports | 10 days prior to deadline for deficient midterm | Due date for deficiency grades (based on academic calendar) | Email with link sent to faculty through SSC Navigate | Alert issued to student and advisor. ACT access data for outreach and support | Deficient midterm grade |
| Tutoring/Academic Coaching Referral | Start of term | End of term | Via Issue an Alert in SSC Navigate | Alert issued to student, advisor and ACT. Case opened in ACT. | Tutor referral; academic coach referral |
| Financial Aid Referral | Start of term | End of term | Via Issue an Alert in SSC Navigate | Alert issued to student. Case opened in FA. | Financial aid referral |
| Attendance Alert | Start of term | End of term | Via Issue an Alert in SSC Navigate | Alert issued to student, advisor and ACT. Case opened in ACT. | Attendance issue |
Accessing the Student Success Collaborative (SSC) Navigate
Log into the Advising Platform
You can access SSC Navigate through login.fitchburgstate.edu or directly at https://fitchburg.campus.eab.com.
For optimal performance, we recommended that you use the latest version of Google Chrome, Safari, or Mozilla Firefox. If you are using Internet Explorer, please be sure to use the latest version.
Login Credentials
Your user name is your full Fitchburg State email address (e.g. JDoe12@fitchburgstate.edu) and your password is your network (University Credentials, formerly Falcon Key) password.
For assistance, please contact ssc@fitchburgstate.edu.
Videos to Get You Started
- Overview of SSC Navigate
- Searching for a Student
- Setting Up Your Availability
- Setting Up an Appointment Campaign
Schedule a Personalized Training Session
Request a group or one-on-one training session at ssc@fitchburgstate.edu.
Training Documentation
- Getting Started (MS Word): An overview of some of the platform's functionality.
- Setting Up Office Hours for the Semester (MS Word)
- Searching for Students (MS Word): Step by step instructions for pulling up a student record that is not on your advising or class list.
- Setting Up Your Calendar Availability (MS Word): Step by step instructions for setting up your calendar availability, which is required prior to creating an Appointment Campaign.
- Setting Up Appointments (MS Word): Step by step instructions for setting up an Appointment campaign, which is used to invite your advisees to schedule their advising period appointment.
- Appointment Campaign Follow Up (MS Word)
- Adding a New Advisee to an Appointment Campaign (MS Word)
- Faculty User Guide (MS Word): A broader look at some of the functionality available to faculty advisors.
- Syncing Your Calendar:
- Syncing for Outlook:
- Syncing for Outlook - PC instructions (MS Word)
- Syncing for Outlook - Mac instructions (MS Word)
- Syncing for Gmail - PC and Mac Instructions (PDF)
- Syncing for iCal Instructions (MS Word)
- Syncing for Outlook:
Help Center
This is a comprehensive library of training tools. You may access the Help Center by logging into the SSC Navigate and clicking on the ‘?’ icon located in the upper right corner of your Home page.
Watch a Tutorial
These videos will walk you through various aspects of the SSC Navigate platform.
- Setting Up Your Availability
- 30 Second Gut Check
- Student Profile – Understanding Success Progress
- Navigating the Student Profile
About the SSC
The SSC Navigate is a “big data” initiative that analyzes the past decade of student performance at our institution in order to provide predictive analytics related to courses and student attributes.
Through tailored reports, departments are able to assess key trends and insights in student performance and identify opportunities for targeted initiatives, curricular change, or enhanced resources.
It also provides a comprehensive advising platform which applies the historical data analytics to current students in order to provide advisors with detailed insights into their advisees.
FERPA
As always, when dealing with student information, it is important to keep our FERPA policy in mind. A copy of this policy can be accessed here (PDF).