Welcome Back Library FAQ

With the start of a new academic year, there is a good chance you might have some questions about the Library.

Here are answers to some frequently asked questions about the Library. If you don't see your question answered below, check out our online FAQ at tiny.cc/LibraryFAQ. 

Q: When is the Library Open? 

A: During the Fall semester the Library's hours will generally be as follows:

• Monday-Thursday - 7:45am-11:30pm
• Friday - 7:45am-5pm
• Saturday - 12-5pm
• Sunday - 1-11:30pm

Please note that hours may vary due to holidays & weather. Check our current hours.

Q: Do I have to be quiet in the Library?

A: The Library has 4 floors. The 1st & 2nd floors are more active spaces, so they tend to be louder. They are a great place to do group work! The 3rd and 4th floors are designated as Quiet Floors. Please refrain from using phones, keep headphone volume low, and limit conversation.

Q: Where are computers and printers located? 

A: Most computers, as well, as printers (with scanning, copying, & FAX) are located on the 1st floor. Use your OneCard to print. Your card is preloaded with $20/semester for printing. The Library also has laptops available to borrow! Stop by the Public Service Desk at the front of the Library to learn more!

Q: How do I find Library resources?

A: Most of the Library's resources and services can be accessed through the Library's website, including search tools to find books and journals articles, as well as online help from a librarian, citation tools and research guides. We recommend that you bookmark this page in your browser! Be sure to check out the the list of Quick Links that provide access to many services, such as Study Room reservations and interlibrary loan.

Q: How do I reserve a study room?

A: The Library has 17 study rooms that can be reserved. To reserve a room online, click the Book a Study Room Quick Link on the Library's website, or stop by the Public Services Desk by the entrance. We are happy to help you reserve a study room for you!

Q: How do I get research help?

A: Our librarians are always happy to help you with your research questions! There are 4 ways to get assistance:

1. Research Help Desk - in person, walk up help is available at the Library.
   • No appointment needed.
   • A librarian is usually available M-F 9am-5pm (M&W until 7pm), and Sunday 1-8pm.   
2. 24/7 Online Research Help Chat - use the chat box located on the lower right side of the Library website homepage
3. Research Appointment - click the "Meet with a Librarian" link under the chat box on the homepage
4. Email at reference@fitchburgstate.edu

Q: Does the Library have technology I can borrow?

A: Yes! The Library has a growing collection of tech items and equipment available for checkout. Browse our selection by clicking the Tech Lending Library Quick Link on the Library website. Stop by the Public Services Desk to check out an item using your OneCard.

Q: Where do I find a book "on reserve" for my class?

A: When a book (or other item) is "on reserve" it means that you can access it through the Library. For books this means they are either print books that we have set aside for your class in the Library or they are digitized and can be accessed online. 

To find the books for your class, click the Course Reserves Tab on the Library website. From there you can search by the professor's name, Course number, book title or book author name. 

***PLEASE NOTE: Many course reserves, including some digital reserves, have a check out time limit (often 2 hours) to help ensure that the book is available to everyone in your class. If no one is waiting for the book after you, this can often be extended.

Q: How can I keep up with the latest news from the Library?

A: You can get the latest news from the Library by following any of our social media platforms.