
Interlibrary Loan
About Our Interlibrary Loan (ILL) Services
Interlibrary Loan (ILL) is a free service for current Fitchburg State University faculty, staff, and students. If you need an item that is unavailable at FSU, we will attempt to borrow it or obtain a scan for you from another library.
How to Submit an ILL Request
ILLiad is being discontinued in June 2025. All interlibrary loan requests should be submitted through FalconSearch for faster fulfillments and longer loan periods.
To request ILL items, sign in to your FalconSearch account, search for the item, click on “expand your search,” select the item record and select “Get It” for a physical copy or scan.
If you are unable to locate the desired item in the search, you may submit an ILL request with the blank request form. After searching ,you can access the blank request form by selecting “Still didn’t find what you need? Click here to send a request.”
Without searching, you can access the blank request form by visiting the library website and selecting the “Interlibrary Loan” in the Quick Links menu.
Within Search
Without Searching
Home and Office Delivery
Faculty and staff may have items sent to their office via campus mail by selecting “Work address” in the Pickup Location field of the ILL request.
Students enrolled in and faculty teaching Online Learning or Extended Campus courses are eligible for home delivery of requests. When submitting a request, write “Mail to home address: ______” in the Notes field. Return postage must be paid by the student or faculty member. Items should be returned to the library prior to the due date.
Contact Us
To ask questions or receive guidance about our interlibrary loan service, you may speak to anyone at the library front desk, call (978) 665-3063 or email interlibrary@fitchburgstate.edu.
Information For Other Libraries
Submitting requests
- OCLC symbol: FTB
- We accept: OCLC requests (preferred), ALA requests, domestic & international requests
Delivery and Payment
- Consortium participation: LVIS, RapidILL or Rapido members
- We utilize Article Exchange for OCLC article delivery.
- We do not charge for loans or scans.