Library Background

Interlibrary Loan

About Our Interlibrary Loan (ILL) Services

Interlibrary Loan (ILL) is a free service for current Fitchburg State University faculty, staff, and students. If you need an item that is unavailable at FSU, we will attempt to borrow it or obtain a scan for you from another library. 

How to Submit an ILL Request

ILLiad is being discontinued in June 2025. All interlibrary loan requests should be submitted through FalconSearch for faster fulfillments and longer loan periods. 

To request ILL items, sign in to your FalconSearch account, search for the item, click on “expand your search,” select the item record and select “Get It” for a physical copy or scan. 

FalconSearch page with information on how to expand a search and login to your account.
FalconSearch Result page that highlights how to request an item.  Click on Get It under either of the headings: Get a physical copy or Get a digital copy

If you are unable to locate the desired item in the search, you may submit an ILL request with the blank request form. After searching ,you can access the blank request form by selecting “Still didn’t find what you need? Click here to send a request.” 

Without searching, you can access the blank request form by visiting the library website and selecting the “Interlibrary Loan” in the Quick Links menu.

Within Search

FalconSearch results that highlight how to request ILL from within search.  Click on Still didn't find what you need? Click here to send a request

Without Searching

Library homepage with Interlibrary Loan highlighted under Quick Links

Home and Office Delivery

Faculty and staff may have items sent to their office via campus mail by selecting “Work address” in the Pickup Location field of the ILL request.

Students enrolled in and faculty teaching Online Learning or Extended Campus courses are eligible for home delivery of requests. When submitting a request, write “Mail to home address: ______” in the Notes field. Return postage must be paid by the student or faculty member. Items should be returned to the library prior to the due date.

Contact Us

To ask questions or receive guidance about our interlibrary loan service, you may speak to anyone at the library front desk, call (978) 665-3063 or email interlibrary@fitchburgstate.edu


Information For Other Libraries

Submitting requests

  • OCLC symbol: FTB
  • We accept: OCLC requests (preferred), ALA requests, domestic & international requests

Delivery and Payment

  • Consortium participation: LVIS, RapidILL or Rapido members
  • We utilize Article Exchange for OCLC article delivery.
  • We do not charge for loans or scans.